Privacy Policy

Effective Date: June 9, 2025
At Maison L’Artisane, your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following:

Contact details: name, email address, phone number
Shipping and billing addresses
Payment information (securely processed by third-party services — we do not store credit card details)
Order history and preferences
Website usage data: via cookies and analytics tools (see our Cookie Policy for more info)

2. How We Use Your Information

We use your information to:

Process and ship your orders
Communicate with you about your order or inquiries
Provide customer support
Improve our website and shopping experience
Send occasional updates or promotional emails (only if you’ve opted in)

3. Sharing Your Information

We do not sell or rent your data. We only share your information with:

Trusted service providers (e.g., payment processors, shipping carriers)
Analytics tools (e.g., Google Analytics) to understand how visitors use our site
Authorities if required by law

4. Your Rights

Depending on your location, you have the right to:

Access, update, or delete your personal information
Withdraw consent to marketing communications
Object to or restrict certain types of data use
Request data portability (receive a copy of your data)

5. Data Storage and Security

We take appropriate measures to protect your information. Your data is stored securely and accessed only by authorized personnel or trusted providers.

6. Cookies and Tracking

We use cookies to improve your experience on our site. For full details, please see our Cookie Policy.

7. Third-Party Services

We may link to external websites or use third-party tools (e.g., Wix, Stripe, PayPal). These sites have their own privacy policies, and we are not responsible for their content or practices.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here with the updated date. We encourage you to check back regularly.

9. Contact Us

If you have any questions about your personal data or this policy, please contact us at: hello@maisonlartisane.com